AI and automation for businesses
Artificial intelligence and automation can help your team handle inquiries and reduce repetitive tasks. At Kapital, we design solutions connected to your company's processes and information.
Explore an automationAutomate tasks with a clear goal
We start by identifying a time-consuming workflow: recording an inquiry, finding information, notifying a change or coordinating a task. We review the available data and define what can be automated and when a person should step in.
Projects can include WhatsApp chatbots, AI assistants and connections between applications. The scope depends on the available channels, APIs and permissions. We also define what information the solution can use and how its responses are supervised.
What we can help you with
- Chatbots and assistants focused on your business inquiries and processes.
- Data entry, notification and follow-up workflows across systems.
- Integrations with WhatsApp and other applications, subject to feasibility.
- Rules for handing inquiries over to your team and maintaining human oversight.
Channels, licenses and third-party provider costs are reviewed when defining the project.
Questions about ai and automation
Can you create a WhatsApp chatbot?
Yes. We review the goal, the company's WhatsApp account and the integration requirements. We define the inquiries it will handle and how cases will be handed over to your team.
Can AI use my company's information?
It can work with sources your company authorizes and that are technically accessible. We define permissions, limits and oversight for each use case.
Where should we start with automation?
With a repetitive task that has a clear outcome and available data. We review the workflow with your team and propose a first stage that can be verified in your operations.
The next step for your business
Tell us what you want to improve, what tools you use and what your team needs. We review the scope and prepare a proposal with deliverables, timelines and terms.
Explore an automationLess copying data. A better first process.
Explore 7 tasks your business can automate and a matrix to decide where to start. No promised savings or required subscription.